Delivery Issues

What happens if my bouquet is delivered late?

Every effort will be made to ensure that orders are delivered on the required date. On very rare occasions, due to circumstances beyond our control, your delivery may be delayed. We will endeavour to keep you informed if there are any problems. We will not be held responsible for items that are delayed or not delivered due to incorrect details. In the unlikely event of unavailability of narcissi due to circumstances outside of our control, such as poor weather conditions, we will offer you an alternative delivery date, or give you the option to cancel.

What do I do if the flowers are damaged on arrival?

Your flowers will be handled very carefully on their journey however, in the unlikely event that your flowers are damaged, please contact us within 24 hours - we cannot be responsible for claims outside of this timeframe.